Is there an update on when more Tomax products will come back in stock? Asking for Venus Real and Muses Kokalo in particular.
Jonarby ( 592 )
@DingleBerry Usually products have a "in stock by" date when they run out of stock (provided they aren't discontinued) However @ToyDemon has an issue with Tomax products being different from every other product since they have selectable "softness levels" on a single product page. While this might seem like it's convenient it's actually very inconvenient because basic functions of the site simply do not apply to Tomax products making them somewhat of an undesirable brand to me, because I can't use very basic features to gather useful information.
Let me give a nice example.
If any regular product is out of stock you can hit a "sold out/notify me" button which will alert you when that item is back in stock.
Now let's say Tomax is out of stock except for their "Hard" variety and you want the "Rich Soft" variety, well you wont get a "sold out/notify me" button because the "Hard" version is still available, despite them being entirely different.
I mentioned ToyDemon in this because I think for a product that they have "exclusive" U.S selling rights to they really do feel like second-class products since half the features that we come to expect from every other product from every other brand simply doesn't apply to them.
If these got fixed I might try out a Tomax brand product, unfortunately since there's no way for me to find out exactly when the softness level I want is in stock I filter them out entirely.
Unfortunately the only way you're going to get your ETA information is if a ToyDemon staff member answers you themselves. I mentioned them in this comment so hopefully you'll get your answer, even if my issues are not addressed.
Let me give a nice example.
If any regular product is out of stock you can hit a "sold out/notify me" button which will alert you when that item is back in stock.
Now let's say Tomax is out of stock except for their "Hard" variety and you want the "Rich Soft" variety, well you wont get a "sold out/notify me" button because the "Hard" version is still available, despite them being entirely different.
I mentioned ToyDemon in this because I think for a product that they have "exclusive" U.S selling rights to they really do feel like second-class products since half the features that we come to expect from every other product from every other brand simply doesn't apply to them.
If these got fixed I might try out a Tomax brand product, unfortunately since there's no way for me to find out exactly when the softness level I want is in stock I filter them out entirely.
Unfortunately the only way you're going to get your ETA information is if a ToyDemon staff member answers you themselves. I mentioned them in this comment so hopefully you'll get your answer, even if my issues are not addressed.
**ToyDemon** ( 8438 )
@Jonarby Again thank you for helping to explain to others on how our system works. You have been a great help for us and others at ToyDemon and we really appreciate that.
We thought about not displaying Tomax onaholes in a multiple select kind of way, but then you will see so many products on Tomax and reviews will be so scattered so we decided against it. As you can see, that comes with the issue of displaying Back in Stock date for each individual option. We have plans to try to update this, but cannot say when that can be done as there are other processing issues.
We also try to refrain from answering these questions as we have mentioned before that these should be asked directly through our support as we want to reiterate the community is for the members to help one another out. Information that members do not know, we would want them to contact us directly.
Either way, thanks again for helping out!
We thought about not displaying Tomax onaholes in a multiple select kind of way, but then you will see so many products on Tomax and reviews will be so scattered so we decided against it. As you can see, that comes with the issue of displaying Back in Stock date for each individual option. We have plans to try to update this, but cannot say when that can be done as there are other processing issues.
We also try to refrain from answering these questions as we have mentioned before that these should be asked directly through our support as we want to reiterate the community is for the members to help one another out. Information that members do not know, we would want them to contact us directly.
Either way, thanks again for helping out!
Jonarby ( 592 )
@**ToyDemon** One way you might be able to do this is have a dropdown for adding a specific softness for Tomax products to your wishlist, which would make the broken "in stock by" date and "sold out/notify me" button not matter as much since you'd only be notified when your chosen softness was in stock. The position of this dropdown could be right below the dropdown given to select the wishlist you want to add the product to.
Glad I can be useful to the community, I visit this site frequently as you may have guessed. Always on the look out for something new and interesting!
Glad I can be useful to the community, I visit this site frequently as you may have guessed. Always on the look out for something new and interesting!
**ToyDemon** ( 8438 )
@DingleBerry As Jonarby mentioned, there's a issue with displaying Back in Stock dates for Tomax items due to its multi-select option.
We are expecting Tomax products to be back in stock by next week, namely the ones you are asking about. We have both Air and Ocean shipment coming in so both might not be in stock at the same time but should all be within the next week.
We are expecting Tomax products to be back in stock by next week, namely the ones you are asking about. We have both Air and Ocean shipment coming in so both might not be in stock at the same time but should all be within the next week.