If you have any bugs, please comment below and let us know, we will do our best to fix it. Thanks!
WinterSnow ( 14 )@**ToyDemon**
I am unable to select any other form of payment, besides PayPal. The only option is the PayPal box.
Prior to this issue, I was able to provide a credit card info, but an error occurred (I forgot what it was about) which led to this incident.
I’ve tried other browsers, on mobile, and pc. Issue remains.
I am unable to select any other form of payment, besides PayPal. The only option is the PayPal box.
Prior to this issue, I was able to provide a credit card info, but an error occurred (I forgot what it was about) which led to this incident.
I’ve tried other browsers, on mobile, and pc. Issue remains.
**ToyDemon** ( 6185 )@WinterSnow This is not a bug you are experiencing. Due to your card being declined multiple times and the reason it was declined for, the card processor has blocked further attempts from you. Please contact customer service directly if you need further information on this.
DMSPL ( 128 )@**ToyDemon** I keep getting shorted on Pre-order Bonus Points when choosing to ship multiple Pre-Orders together for the bonus 500 pts.
If item 'A' (400 pts) releases and my order delays to wait for item 'B' (400 pts), item 'A' does not get calculated as a Pre-Order when the order ships. It's like the stock of the Item itself seems to have to be in a Pre-order state at time of shipment instead of checking if the individual actually Pre-ordered or not. It's easy to see which item is affected when they give different amount of bonus points. It's always the item that is delayed for shipment.
Customer service has been top notch each time.
If item 'A' (400 pts) releases and my order delays to wait for item 'B' (400 pts), item 'A' does not get calculated as a Pre-Order when the order ships. It's like the stock of the Item itself seems to have to be in a Pre-order state at time of shipment instead of checking if the individual actually Pre-ordered or not. It's easy to see which item is affected when they give different amount of bonus points. It's always the item that is delayed for shipment.
Customer service has been top notch each time.
**ToyDemon** ( 6185 )@DMSPL this bug has already been reported and is being worked on. Hopefully we'll have something resolved soon. Thanks!
Tittielover134 ( 53 )@**ToyDemon** still having an incredibly difficult time getting upvotes to stick on the community posts. Not sure if others are still having this problem?
**ToyDemon** ( 6185 )@Tittielover134 What issue are you having? We have not had other ppl comment on this issue. Some times I have encountered it seemed like it did not update, but if you refresh the page it does. Might have something to do with how page is cached.
If you could give me more detail so that I can reproduce it then I can submit a ticket to our dev team. Thanks.
If you could give me more detail so that I can reproduce it then I can submit a ticket to our dev team. Thanks.
SpringAutumn ( 50 )@**ToyDemon**
Nevermind, I was able to fix my probnlem.
Nevermind, I was able to fix my probnlem.
**ToyDemon** ( 6185 )@SpringAutumn If you don't mind sharing, what was the issue causing you to not be able to vote in the poll and what did you do to fix it? Just in case others might have similar issues as well.
We have noticed on the new site quite a few users that use ad-block extensions gets too invasive and blocks some functions on the site. We don't have any trackers so ad-block can be safely turned off.
We have noticed on the new site quite a few users that use ad-block extensions gets too invasive and blocks some functions on the site. We don't have any trackers so ad-block can be safely turned off.
