So here we have a new feature update again within the community.
People have mentioned that they would like to see on the product page if community had discuss this particular item, so we had our developer add in a "Auto Related" function with in a community topic.
What it does is that it will crawl through the Community Topic Title, and search through the onaholes and other products for best match and display it accordingly at the bottom.
Take this topic for example:
You can see that the product name mentioned in the title returned 2 best results and displayed it there.
Now from the product page of Unbearable Lip Doll:
You can see that that particular community topic is now listed on the product's "Community Topics" tab.
So for best result, if you were to ask the community about a certain onahole, please use its product name as specific as possible in the title so that the search will work correctly. If you simply ask which "hip" is better, the product that show up might not be relevant.
Again, this is our slow improvement making the community as integrated into the site as possible.
@**ToyDemon** So, if I wanted to start a general comment section for item x, I would go to the community section, create a new topic "thoughts about item x" and then a link would show up on the product page for item x?
@Belmar Yes, in our testing that's what would happen. But obviously there might be some hiccups for example onaholes like La Bocca, have 3-4 items that have almost exact same name, so it might not be the exact one you want. In the example I gave, it was the Mini that showed up and not the default La Bocca. So if more of that happens, we'll try our best to see if the search logic and algorithm can be improved. But in general it should work.
@**ToyDemon** So, without hiccups, in order for there to be a link for comments for 500 products, there would have to be 500 entries in the community topics section.
@Belmar sure I guess? It’s a convenience feature so that if you are interested in a certain product you can also see if there’s a discussion on it already. I mean not every product is going to be talked about or popular enough to garner discussion. You can see that the community interaction outside of the giveaway is minimal, however if someone gets the advice or info they need out of it, then that’s great.
If you want to write 500 topics so each product gets a link, be our guest, but they likely won’t have any discussion going on within them. However, that is quite a lot of work you have cut out for you with the 100+ reviews, all the tunnel measurements and 500 topics.
@**ToyDemon** I enjoyed your response, it made me laugh. If there were a simple comment section on the product page, it would be much less complicated and more likely to be used. You would not need a search logic and algorithm that itself needed to be improved.
@Belmar that’s just the thing tho. Each product having its own discussion. How often do you go to all the products (310 as it shows on your profile) that you have purchased just to see if there’s a discussion and that you can answer for people? And you frequently visit the website and we love that.
Others after they have purchased a certain onahole might never go back to that page anymore unless they are ordering that same item again? I personally don’t visit the same Best Buy product page of a Samsung SSD that I bought after I purchase the item.
In addition the product page already has a product question section which users can ask specifically about the product as well, but it has no visibility based on what I mentioned above. We could technically do the amazon thing and blast email to everyone that has purchased the item and see if they would like to answer some questions, but the reality is no one outside a few of you likes to keep getting emails from an adult toy shop. We understand that and that’s why we keep our newsletter and other emails at a minimum.
The community is a more central place for discussion, you might see a question newly posted here that you would never have seen if someone decides to ask it on that specific product page, and that’s why we are doing it this way. However, that doesn’t mean we won’t change in the future if there’s a better need or solution for it.
@**ToyDemon** We don't need a comment section for comments from people who already purchased a product, we have reviews for that. Prospective buyers could still share thoughts about a product, which could help generate interest. If someone says I wish there was a video, someone else might tell them how to find one. If I am looking at the latest NPG oral sleeve, I might be able to answer a question about it, because I have tried others like it. You might consider making the product question section open for anyone to answer. You have a point, I do not know if it would be worth it. I noticed someone saying they did not use the product question section because it was always empty, which is self fulfilling. You could consider an internal notification system. If I logged in and saw a notice that there was a question for a product I had purchased, I would probably answer. Or if there was a product I was curious about, I could check a box and get a notice if there was a comment.
@Belmar no problem. There are no dumb suggestions, only dumb people.......lol j/k!
I don't blame you for not knowing some of the features, I at times stumble upon things that I didn't know existed when testing the website. When using a ecommerce platform, it's impossible for a person to know everything that it does. We don't so we certainly don't expect you to either. So if you got questions ask away!
Belmar ( 296 )
**ToyDemon** ( 6967 )