XMAS25 coupon code not working after using it in previous order

Lvl:	Action	Discount	Rewards	Perk
Bronze	Register	0%	3 Pts/$	Free Shipping and Ship Save promos start at $50 instead of $75. Ends 04/30/2024.
Silver	Complete 1 Order	2%	4 Pts/$	"Shipfree" and "Shipsave" promos start at $50 instead of $75. Save additional 5% on JAV Masturbators. Ends 04/30/2024.
Gold	$500.00 Spent	3%	5 Pts/$	"Shipfree" and "Shipsave" promos start at $50 instead of $75. Save additional 6% on JAV Masturbators. Ends 04/30/2024.
Platinum	$2,000.00 Spent	4%	6 Pts/$	"Shipfree" and "Shipsave" promos start at $50 instead of $75. Save additional 8% on JAV Masturbators. Ends 04/30/2024.
Demon	$5,000.00 Spent	5%	8 Pts/$	"Shipfree" and "Shipsave" promos start at $50 instead of $75. Save additional 10% on JAV Masturbators. Ends 04/30/2024.
Silver & Up	Write Review	-	100 Pts	Limited up to 4 Reviews/Day for max of 400 points.

Foof ( 73 )

Is the coupon a one-time use?

**ToyDemon** ( 8370 )

@Foof We have had many users use the coupon multiple times and that hasn't been an issue. Do you have any pre-order products in your cart? Please note that pre-order and special-orders do not count towards the cart total for coupons.

3 years ago

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Foof ( 73 )

@**ToyDemon** Yes you're right. I'm terrible at reading small details T~T

3 years ago

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**ToyDemon** ( 8370 )

@Foof No worries, we have gotten quite a few of these questions on our customer service end as well. Because pre-order items are imported by air and already discounted and ships for free once it arrives, we really aren't able to include them in our sales. Sorry about the confusion.

3 years ago

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XMAS25 coupon code not working after using it in previous order