Track Your Order - ToyDemon

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  1. Where is my package? Sometimes a package cannot be delivered on time due to weather conditions, natural disasters, and other uncontrollable events. If your package appears late on its delivery, please remember: -Orders are processed and shipped out within 1-2 business day, with the exception of orders with ...
  2. What if no one is home to receive the package? If no one is at home, the package may be left at your residence or office. However, the package will not be left if the driver deems the package could be in jeopardy if left at that specific address. If you would like to sign for your package, please specify "Signature Required" in the Customer ...
  3. Why does USPS International tracking show information that's not mine? USPS reuses their international tracking numbers. You are currently seeing the information from the last time that tracking number was used. Please allow one to two business day for USPS to update their online system.
  4. My tracking shows delivered but I don't have it, what do I do? If the tracking shows the package as delivered but you don't have the package, please check the following: 1. Check around to see if neighbors or the leasing office received the package for you. 2. Call the shipping carrier (USPS or FedEx) right away so they can do a trace on the package. ...
  5. My tracking information shows that my package is being sent back to you. What are my options? If your package is being sent back to us (returning to sender), we will need to wait for your package to arrive at our facility to discuss further reshipment or refund options. We will email you once your package has returned to our facility.
  6. How come my tracking number does not work? Please allow some time for the shipping carrier to update their tracking system to properly reflect your tracking number. This may take up to 2 business days in extreme cases, especially with USPS.

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