- Where is my package? Sometimes a package cannot be delivered on time due to weather conditions, natural disasters, and other uncontrollable events. If your package appears late on its delivery, please remember: -Orders are processed and shipped out within 1-2 business day, with the exception of orders with ...
- What do you write on customs form for international shipping? The description of "Novelty Toys" and/or "Novelty Toy Accessories" will be used on the customs form with its full retail value declared. Lowering value for customs is illegal. No exceptions are allowed.
- Do you ship to P.O. Box and APOs? Yes, we do. If you do not see any shipping options for your APO or PO Box address, please contact us.
- Why does USPS International tracking show information that's not mine? USPS reuses their international tracking numbers. You are currently seeing the information from the last time that tracking number was used. Please allow one to two business day for USPS to update their online system.
- Will my package clear my country's customs? We always advise our international customers to be completely comfortable before placing an order. With the number of countries in existence, there is no way for us to know all the regulation and tax for each individual country. You may have to check online or contact your local customs office ...