Website & Products
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- What is the "Verified" check mark on a product review? A "Verified" check mark on the review means that the reviewer has purchased the product directly from ToyDemon. A "Verified" review brings more credibility as the reviewer has purchased and used the product.
- Will you send any ads or spam to my shipping or billing address? Other than your order, we will never send advertisements or marketing material to your shipping or billing address.
- Do you accept prepaid Debit/Gift Cards (Visa, Master, Amex) ? Gift Cards that are fully compatible for online use like American Express Gift Card will work on our site. Be sure to register the shipping address with the gift card provider. If you are unable to register a complete address with the issuer, then the gift card will likely not work with our site.
- Do you accept Paypal/Google Checkout/Amazon Pay? Currently, we only accept PayPal, which allows you to pay with various methods such as credit card, bank draft, echeck, and etc. Google and Amazon's policy does not allow payment of adult related products.
- Do you accept Check/Money Order/Cash? Sorry, ToyDemon has no plans to accept Check/Money Order/Cash. PayPal is available so you can use your own bank account, or echeck to make your purchase at our store.
- Why didn't I get a reply back from my inqury? At ToyDemon, we pride ourselves in providing excellent customer service and ensure all e-mails are answered ASAP. However, the following are the most common causes in causing delayed e-mail responses: 1.Your e-mail server does not recognize our e-mail address and automatically forwards our ...
- Where can I get coupon codes? All available coupons are actually on our front page and in the top navigation under "Coupon". Be sure to like us on Facebook, follow us on Twitter, or sign up for our newsletter where we send updates on the newest sales happening on those platforms.
- What kind of lotion do the products come with? If the item is marked “Lube Included”, it will come with a water-based lotion. Use only water-based lotion with products purchased from ToyDemon unless instructed otherwise by the manufacturer.
- What kind of lubricant should I use with my onacup or onahole? You should only use water-based lotion with toys purchased on ToyDemon. Silicone or oil based lubricants should not be used on any of our products as it can cause damage to the product.
- How do I unsubscribe from the ToyDemon Newsletter? Every newsletter has a unique unsubscribe link on the bottom. Clicking on the link will open our homepage with an unsubscribe confirmation on top of the page. If you are a registered customer, you can also unsubscribe from the newsletter by logging into your account. After logging in, from the ...