Articles by tag "shipping"

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  1. Where is my package? Sometimes a package cannot be delivered on time due to weather conditions, natural disasters, and other uncontrollable events. If your package appears late on its delivery, please remember: -Orders are processed and shipped out within 1-2 business day, with the exception of orders with ...
  2. What if no one is home to receive the package? If no one is at home, the package may be left at your residence or office. However, the package will not be left if the driver deems the package could be in jeopardy if left at that specific address. If you are always at work and cannot be home to receive the package, we highly recommend using ...
  3. What do you write on customs form for international shipping? The description of "Novelty Toys" and/or "Novelty Toy Accessories" will be used on the customs form with its full retail value declared. Lowering value for customs is illegal. No exceptions are allowed.
  4. What carrier do you use for free shipping? Free shipping is for US customers only and the carrier we use is automated to choose the most economical shipping method based on the location, size, and weight of the package. If you require a faster delivery time, please choose a different shipping method.
  5. How long does it take to process an order for shipping? All orders will be processed and shipped out within 1-2 business days. Orders with express shipping will be shipped in the same business day as long as the order was placed on time. You can see the ETD day on the calendar at checkout listed as today. Once order is packed and ready to go, ...
  6. Is ToyDemon's shipping discreet? Yes, we use plain brown boxes or USPS boxes. The sender name is a shorten version of our company name and does not mention ToyDemon at all. We also offer FedEx Hold at Location so you can pick up your package at your own convenience for maximum privacy.

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