Articles by tag "order"

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  1. How can I cancel my order? To cancel your order, please read the following: Please note that there are few exceptions on when you cannot direct cancel an order: 1. You cannot direct cancel if your order status shows "Complete". This means your order has been picked, packed, and handed off to the carrier. The option to ...
  2. Why is there sales tax on my order? ToyDemon is based in IL, sales tax is collected on all order shipped within the state of Illinois.
  3. What should I do if the product is defective? We have an automated RMA (Return Merchandise Authorization) system that allows for faster processing. Please use the RMA system by clicking HERE. You will be able to select the order and item eligible to create your RMA. Complete details about our return policy can be found HERE.
  4. Can you apply a promotion/sale to my previous order? Unfortunately we can not apply a previous promotion or sale on past orders, or past promotions or sales on new orders. We recommend subscribing to our newsletter which will notify you of our new sales/promotions.

4 Items

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