At ToyDemon we try our best to listen to our customers and see if we can always do better. Our survey last month was been a great source of feedback. One of the topics that came up a lot from our customers has to do with free shipping and the wish for it to be applied automatically, not having to rely on using a coupon code.
We understand that a lot of the things we do, see, and think about are unknown to our customers and we would like to take this opportunity to share some thoughts about shipping. Shipping cost is one of the things we calculate, recalculate, and constantly thinking about what can be done to improve it. Here's a couple of thoughts we have on shipping.
Company Scale Affects Shipping(or we are not Amazon, Apple, or Walmart)
In regards to free shipping, quite a few customers commented on the survey that we should provide free shipping at $25 like what Amazon does, better yet 2-Day shipping