Price Match Policy
How does ToyDemon's price match policy work?
If you find a lower total price on the same identical product prior to your purchase at ToyDemon, we will do our best to match that price.Please fill out the "Price Match Form" and inform us of the competitor's website and its product URL. Also include your shipping address with the inquiry. We will then verify the website and the validity of its product and price. Once confirmed, we will send you a one-time personal coupon code for you to use on your purchase of that product.
Which items aren't available for price match?
ToyDemon will not price match the competitors’ prices for the following:
- Limited quantity products
- Out of stock / Pre-Order products (from either shop)
- Open-box products
- Clearance products
- Products during a special event (e.g., grand openings, liquidation or closeout sales)
- Products during Thanksgiving Holidays (e.g., Black Friday Sale, Cyber Monday Sale)
- Products with taxes and typographical errors
- Products with free offers, bundled offers, rebates, and financing offers
- Products from auction/bidding sites such as eBay and Amazon Marketplace as we cannot verify the legitimacy of their products.
- Products with legitimate prices without ill intent (Some shops in Japan will list a very low retail price, but will make the shipping price so high to make the money back.
- Non-onahole products will be a best effort depending on the item.
Are shipping charges included in the price match?
Often this is related to price matching those shipping directly out of Japan. It is a best effort depending on the situation.
Many shops lower their product prices only to make up the difference by making money on the shipping. Sometimes the difference in shipping charge is well over $100 on the same exact shipping method. Please understand that we will not be able to price match everything simply because the price listed isn't transparent.
Can I price match on something that I have already bought?
With the nature of the product, we do not offer post-order price matching when a product's price drops after you buy it. We hope you can understand and we will try our best to offer competitive prices.
*ToyDemon reserves the right at ToyDemon.com's sole discretion to deny, change, modify, update, add, or remove portions of the Price Match Policy at any time without notice to you. Your continued use of this web site following the posting of changes to the Price Match Policy will mean you accept those changes.