Shipping Information - ToyDemon

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  1. Where is my package? Sometimes a package cannot be delivered on time due to weather conditions, natural disasters, and other uncontrollable events. If your package appears late on its delivery, please remember: -Orders are processed and shipped out within 1-2 business day, with the exception of orders with ...
  2. What if no one is home to receive the package? If no one is at home, the package may be left at your residence or office. However, the package will not be left if the driver deems the package could be in jeopardy if left at that specific address. If you would like to sign for your package, please specify "Signature Required" in the Customer ...
  3. What do you write on customs form for international shipping? The description of "Novelty Toys" and/or "Novelty Toy Accessories" will be used on the customs form with its full retail value declared. Lowering value for customs is illegal. No exceptions are allowed.
  4. What carrier do you use for free shipping? Free shipping carrier will depend on the location, size, and weight of the package. The process is automated to choose the most economical shipping method. Most of the time it will be shipped with USPS Standard Post service or FedEx SmartPost service, but at times it might be shipped with FedEx ...
  5. Do you ship to P.O. Box and APOs? Yes, we do. If you do not see any shipping options for your APO or PO Box address, please contact us.
  6. How long does it take to process an order for shipping? All orders will be processed and shipped out within 1-2 business days. Orders with guaranteed delivery will be shipped in the same business day it is ordered as long as it is placed before 4:00pm central time. Once it is packed and ready to go, you will receive an email with tracking number.
  7. Is ToyDemon's shipping discreet? Yes, we use plain brown boxes or USPS boxes. The sender name is a shorten version of our company name and does not mention ToyDemon at all. We also offer FedEx Hold at Location so you can pick up your package at your own convenience for maximum privacy.
  8. I need to change my shipping address, what should I do? After you complete your order, the page that follows will display your Delivery Address. If you notice that it is incorrect, please contact us right away so we can make the change. Please note that we are unable to change shipping addresses for orders that are already in transit with USPS or ...

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