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  1. How long does it take to process an order for shipping? All orders will be processed and shipped out within 1-2 business days. Orders with express shipping will be shipped in the same business day as long as the order was placed on time. You can see the ETD day on the calendar at checkout listed as today. Once order is packed and ready to go, ...
  2. Why is there sales tax on my order? ToyDemon is based in IL, sales tax is collected on all order shipped within the state of Illinois.
  3. What payment methods do you accept? We accept major credit cards (Visa / Master / Amex / Discover), PayPal, & prepaid gift cards. PayPal allows you to pay with various methods such as credit card, bank draft, echeck, and etc. Prepaid gift cards that are fully compatible for online use such as American Express Gift Card ...
  4. Why was my debit card declined? Debit card systems and their address verification system varies from bank to bank and may not be fully compatible, causing a decline even if you have the available funds or the debit card is endorsed by Visa or Mastercard.
  5. My order failed but the charge is showing up on my credit card? The failed order was never processed by us but your card issuer reserves these funds to make sure it's available whenever a purchase request is made. These holds are placed every time a purchase is submitted but will automatically be release back to you within a couple business days depending ...
  6. What is the currency of the prices on ToyDemon.com? All currency shown on ToyDemon are in USD.
  7. How do I earn and redeem reward points? In order to receive reward points, you must create an account first. Once you have an account you can start earning reward points with purchases and writing reviews. Reward points can only be redeemed in the side-cart bottom section. Click "Use" to apply all your points toward your order.
  8. What name will show up on my credit card billing statement? With your privacy in mind and depending on which payment method you placed your order with, it can be our company name Po**di**t*ch Inc. (redacted for discretion)
  9. I did not receive an order confirmation email. Did my order go through? First, order confirmations are sent to the email address entered when you created your account, so please double check your account email. Second, you can check your account history to see if the order was placed. It will be listed under your account. Lastly, please check your Spam/Junk ...
  10. Can you apply a promotion/sale to my previous order? Unfortunately we can not apply a previous promotion or sale on past orders, or past promotions or sales on new orders. We recommend subscribing to our newsletter which will notify you of our new sales/promotions.

Items 1 to 10 of 13 total

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