Please read the terms of use carefully before using this web site. By accessing and using this Web site in any way, including, without limitation, browsing the web site, using any information, and/or placing an order for products, you agree to and are bound by the Terms of Use described in this document. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS CONTAINED HERE, DO NOT USE THIS WEB SITE IN ANY WAY. The Terms of Use are entered into by and between ToyDemon.com and you.

Modifications

ToyDemon reserves the right at ToyDemon.com's sole discretion to change, modify, update, add, or remove portions of the Terms of Use at any time without notice to you. Please check these Terms of Use for changes. Your continued use of this web site following the posting of changes to the Terms of Use will mean you accept those changes.

Privacy policy

ToyDemon is committed to respecting your privacy. Our Privacy Policy can be found at www.toydemon.com/Privacy-statement.html. By using this Web site, you are consenting to the processing of your data by ToyDemon.com and consenting to the terms of our Privacy Policy.

Legal notices

Our Legal Notices can be found at www.ToyDemon.com/Legal-Disclaimer.html. By using this Web site, you are consenting to the terms of our Legal Notices.

Placing order

ToyDemon offers number of ways ways to shop at ToyDemon.com. They are as follows:

• Master / Visa / Discover / American Express Credit Cards
• Visa / American Express Gift Cards that supports Address Verification

ToyDemon reserves the right to cancel any order due to any pricing or technical errors.

Sales tax

Based in Bensenville, Illinois, Polydigitech Inc. is obligated to charge a 8.25% Illinois sales tax on all items that are delivered to an Illinois address.

Product usage

Most of the products sold by ToyDemon are made by Japanese manufacturers for the Japanese market. Unless otherwise specified, all instruction manuals that accompany the products and packaging, including any displays on the products, are in Japanese. To the extent that you cannot read these instructions, please refer to the forum of our web site, where you can find helpful and easy-to-follow instructions. If you need further help, contact us at service@toydemon.com. Also, unless otherwise specified, all electronics comply with the Japanese electrical standard of 100V, rather than the United States electrical standard of 120V. This discrepancy does not affect the functionality of any of the electronics. In the long run, however, this discrepancy may shorten the lifespan of the electronics. ToyDemon is NOT responsible for any damage to the electronics sold that is attributable to differences in electrical standard.

Shipping & Handling Policy

All orders will be processed and shipped out within 1-2 business day. ToyDemon offers the following domestic shipping methods:

• USPS First Class Mail - estimated delivery in 5~7 Business days
• USPS Priority Mail - estimated delivery in 2~4 Business Days
• FedEx Home Delivery - estimated delivery in 1~5 Business Days
• FedEx Express Saver - estimated delivery in 1~3 Business Days
• FedEx 2nd Day - estimated delivery in 2 Business Days
• FedEx Standard Overnight - estimated delivery in 1 Business Day

Note:

• Please check to make sure your address is correct and complete. Any additional delivery/return fees due to incomplete address will be charged to the customer.
• FedEx requires a physical street address for delivery. PO Box addresses need to be shipped using USPS.
• Once the order is shipped, you will receive an email confirmation:
  1. For trackin on FedEx shipments, please go to www.fedex.com.
  2. For delivery confirmation on USPS shipments, please go to www.usps.com.
• No insurance is included for orders shipped with USPS. ToyDemon will not be responsible for any lost or damaged shipment.
• All orders shipped with FedEx are insured. ToyDemon and FedEx will be released of any responsibility for lost or damage shipments where customer request the package to be left at location.
• All carrier deliveries are estimates only, without any shipping discrepancies, problems or delays.
• Saturday, Sunday, and holidays are not considered business days. For holidays add one business day to all delivery methods.
• Signature upon delivery will be required on orders over $300.

International Shipping

• International shipments require customs paperwork and will take approximately 1-2 weeks from the shipping date to be delivered depending on customs clearance into your country.
• Please check with your local customs regulations to be aware of the laws within your country. If certain countries restrict these items for use or sale, ToyDemon cannot be held liable if these items are seized or confiscated by customs.
• The description of "Massager" and/or "Toy Accessory" will be used on the customs form to describe the commodity inside the package. No exceptions are allowed.
• All international orders will be marked on the customs form with the actual value of the order. ToyDemon will not be liable for any tariffs, import duties, or international taxes that may be imposed outside the USA.
• USPS does not guarantee any tracking updates on USPS First Class International Services.
• All international shipments are shipped USPS. (FedEx service will be provided in the near future if possible)
• Currently ToyDemon ships to the following countries, if you do not see your country listed, please email us at service@toydemon.com regarding shipping to your location.
  • United States
  • Canada

Price match policy

For detailed information on the price match policy, please click here.

Special offer

All special offers are subject to availability and change without notice. Special offer can not be retroactively apply to previous orders. There may be times when giving free item is part of the promotion. It is the customer's responsibility to make sure the free item is added to their cart before checkout if it is not added automatically. Free items will not be apply to an order after checkout. Only one coupon code allowed per order.

Bonus points

For detailed information on the bonus points, please click here.

Return policy

For sanitary purposes, ALL SALES ARE FINAL, with the following exceptions:

• If your item is defective upon receipt: ToyDemon customer service must be contacted within 48 hours of receipt. Products with manufacturer's warranty coverage in America will be handled directly by the manufacturer's support department. Any exchanges from the manufacturer are only valid for the same item unless stated otherwise by the manufacturer.
• If you are dissatisfied with an item: Only unopened and undamaged packages that are still sealed in their original packaging may be returned within 7 days of receipt. We will issue you a full refund less the shipping fee and a 15% restocking fee. In cases of free shipping, actual shipping cost for the returned item(s) will be calculated and deducted from the refund. We will NOT accept open/used items for return. Any items that are returned to us used or opened will simply be disposed of and we will not issue a refund for them.
• Bundled products: We will not issue a partial product value refund on Bundled items. Bundled products must be returned all together unopened.
• All returns: Please contact customer service on all returning package for a RMA number and return address within 7 days. Items returned without original packaging will NOT be refunded, so please keep all packaging for the 7 day return period. All returns must be shipped with a traceable shipping method and insured for the full value against damage and loss. We will NOT be responsible for any returns before receipt. RMA number must be included on the address or the package will be refused without exception.
• H Games and DVD: All H Games and DVD are returnable only if unopened. Defective items will be exchanged for the exact same item only.
• Lingerie Products: All sales are final for lingerie products, Toydemon will NOT accept requests for exchange or refund of these items

Chargeback abuse policy

Should a chargeback be issued by accident or on purpose, our company will attempt to resolve the situation with the purchaser. If the chargeback is still processed we reserve the right to forward the case to a Collection Agency. We also reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include full name, email, order date, order amount, IP address, full address and phone number.